Safe & Secure Locksmith
A locksmith network running emergency dispatch around the clock. After-hours calls get answered, quoted and booked while the on-call tech sleeps, and the morning board is already full.
Field service management software
You do the work.
We run the business.
Every call captured, quoted, dispatched, charged and re-booked in one loop. Scheduling, dispatch, CRM, invoicing and a 24/7 AI receptionist — one app, no double entry.
Where’s Dana right now?Month to month · cancel anytime
Command center
Tonight’s dispatch
Good afternoon
Wed, Aug 12Revenue$8,420+14%
Jobs closed12of 14
Unpaid$1,2403 invoices
This week$31.6K
MTWTFSS
- 8:00Rekey · Maple StAssigned
- 10:30Deadbolt install · Pine CtAssigned
Night board · Aug 1211:48 PM
8P9P10P11P12A
DDanaRekey · MapleLockout · Kits
MMarcoInstallSafe open · Burnaby
RRayDeadbolt · Pine
Trusted by crews across BC
Safe & Secure
Northgate
Jaguar Motors
Metrotown
KeyDirect
How Linq works
One loop. Five stages.
Zero double entry.
A job enters once and never gets re-typed. Every stage hands the next one everything it needs — and the last stage feeds the first.
-
01
Capture
Call, text or web form — every inquiry lands on the board with a name, a number and a job type. Nothing dies in voicemail.
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02
Quote
Build the estimate, send it, and get a signature and a deposit from the customer’s phone.
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03
Dispatch
Drag the job onto a tech. They get the details, the customer gets the ETA.
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04
Charge
Invoice on site. Tap the card. The money moves before the van does.
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05
Re-loop
Review requests, maintenance reminders and win-back texts go out on their own. Today’s job books next year’s.
Today’s job books next year’s
24/7 AI receptionist
Your phone rings at 11:48 PM. Linq answers.
Lockouts do not wait for business hours. Neither do burst pipes or dead furnaces. When a call comes in and nobody can pick up, Linq answers, books the job and drops it on tomorrow’s board.
INCOMING
11:48 PM
Dana Whitfield
(604) 219-8840 · KITSILANO
Answered on the second ring. Asked what kind of lock, what door, what time.
Text sent with the booking link and the after-hours rate.
Booked · tomorrow 8:00 AM
Scheduling, dispatch, invoicing & CRM
Everything your shop runs on.
One app for the office and the van. Six tools that used to be six subscriptions.
Drag a job onto a tech on the weekly board. Confirmations, ETAs and updates send themselves.
Learn moreAnswers, qualifies and books while you sleep. Missed calls get a text back in seconds.
Learn moreEvery address, key code, photo and past invoice on one record. The van knows what the office knows.
Learn moreInvoice at the curb and take the card on the phone. Processing is built in — no separate gateway.
Learn moreA real number, two-way texting and missed-call text-back — all attached to the job record.
Learn moreWhat you made, what is unpaid, which job type pays best — written out in sentences, not pivot tables.
Learn more
Dispatch board
DRAG A TECH ONTO A JOB
WEEK OF AUG 3
MON 3
8:00 AMRekey · Maple St
1:30 PMLock repair · 4th Ave
TUE 4
9:15 AMDeadbolt install · Pine Ct
WED 5
10:00 AMSafe open · Burnaby
3:00 PMMaster key · Oakridge
THU 6
7:45 AMCar lockout · Kits
FRI 7
11:00 AMRekey · Commercial Dr
ASSIGNED
MLMarco L.
RORay O.
2 UNASSIGNED LEFT
Call center
AI AGENT ONLINE
TODAY
Calls today18
AI handled11
Avg handle1:15
DW
Dana WhitfieldLOCKOUT · KITSILANO · 1:04
AI ANSWERING
“Locked out, front door, deadbolt”After-hours rate quoted
11:12 PMBurst pipe · MarpoleBOOKED BY AI
10:40 PMKey stuck · YaletownTEXTED BACK
Customer record
CUS-1184
DW
Dana Whitfield1180 W 4TH AVE · KITSILANO
Lifetime$2,410
Jobs6
Last seenMar 4
SITE NOTES
Rear gate code 4417. Two Schlage deadbolts, one Weiser. Dog on site — friendly.
MAR 4Rekey · 4 exterior doors$280PAID
NOV 19Deadbolt supply & install$165PAID
AUG 2Car lockout · after hours$140PAID
Invoice INV-0412
PAID IN 40 SECONDS
Safe & Secure LocksmithAUG 12 · DANA WHITFIELD
Rekey 4 exterior doors$280.00
Deadbolt supply & install$165.00
After-hours call-out$95.00
Total$540.00
Tap to pay · Visa •••• 4242CARD PRESENT · ON SITE
APPROVED
Deposited to your accountNEXT BUSINESS DAY
Messages
(604) 219-8840
MISSED-CALL TEXT-BACK ON
DWDana WhitfieldTODAY
MISSED CALL · 11:48 PM
Sorry we missed you — this is Safe & Secure. What do you need and where are you? We can be out tonight.
Locked out at 1180 W 4th. Front deadbolt.
Booked you for 8:00 AM with Marco. Here’s your confirmation and ETA link.
JOB CREATED FROM THREAD · JOB-2214
Send
Reports
LAST 30 DAYS
Collected$126,400
+18% vs last month
Best job typeRekeys$212 avg ticket
Booked by AI34 jobs$7,880 after hours
Outstanding$3,1207 invoices
Tuesdays are your slowest day and your cheapest tickets. Move one tech to commercial rekeys and you clear about $1,900 more a month.
One workspace, one price
Not a stack of five apps. Not an enterprise contract.
The average shop duct-tapes a scheduler to an invoicing app to an answering service to a card reader to a review tool, then pays five bills for the privilege.
Linq is one workspace and one login, with everything on your plan included from day one. No per-user math. No sales call to unlock features. No 14-month contract.
1login
1bill
0per-user fees
0contracts
Scheduler$49/mo
Invoicing app$39/mo
Answering service$180/mo
Card reader$29/mo
Review tool$59/mo
LinqOne login · one bill
from $89/mo
Customer stories
Two clients. Two industries. One platform.
Therapy Sound
A nightlife and events platform with a very different job board: artist bookings, venue holds and deposits. Same loop, louder rooms.
If Linq can run a 2 AM lockout and a sold-out Saturday, it can run your shop.
Estimates, signatures & deposits
From “looks good” to booked, in one signature.
Build the estimate in the truck. The customer gets it by text, signs with a finger, and the deposit charges automatically. The job flips from maybe to on-the-board before you pull away from the curb.
Card processing, built in.
No third-party gateway, no separate merchant account, no surprise statement fees.
ESTIMATE EST-0231
AWAITING SIGNATURE
SIGNED
Rekey 4 exterior doors$280
Deadbolt supply & install$165
After-hours call-out$95
Total$540
SIGNATURE
D. WhitfieldSIGNED JUST NOW
Deposit charges on signature · $135
Deposit captured · $135
25% OF TOTAL
Online booking
Every job starts as an inquiry. Try one.
This widget is live. Type a job in, hit send, and watch it land on a demo dispatch board. That is exactly what your customers see on your site — and exactly how little you have to do about it.
Nothing is sent anywhere — this is a demo board
Demo dispatch board
LIVE
8:00 AM
Lockout — Maple St
ASSIGNED
10:30 AM
Rekey — Pine Ct
EN ROUTE
NEW INQUIRY
Early access · Free 14-day trial
Two weeks free on the Linq system.
Linq is rolling out shop by shop, and the first shops in lock the launch price for good. Tell us who you are and how many people are on the tools. Plans and numbers live on the pricing page.
- Launch pricing locked from day one
- First in line when your region opens
- A real person calls and sets you up
You’re on the list.
We’ll call when your region opens. Your early-access pricing is locked from today.
FAQ
A few things shop owners ask first.
Still stuck on something? Book a walkthrough and we will run your own numbers through it.
What is field service management software?
It runs the office side of a trades business: capturing inquiries, scheduling and dispatching technicians, sending quotes and invoices, taking payments and keeping every customer record in one place. Linq does all of that in a single workspace, plus a 24/7 AI receptionist that answers when you cannot.
Is Linq a Jobber alternative?
Yes — shops usually land here from Jobber, Housecall Pro or a spreadsheet. The difference is what is included: phone, SMS and the AI receptionist are part of the platform rather than a separate answering service, and pricing is flat instead of per user.
What trades is Linq built for?
Anything dispatched to an address: locksmiths, HVAC, plumbing, electrical, cleaning, appliance repair, garage doors, pest control and more. If the work is emergency-heavy and after-hours calls matter, it fits especially well.
How long does setup take?
An afternoon. Import your customer list, set your services and rates, and you can dispatch and invoice the same day. Porting a phone number or training the AI on your pricing takes a little longer — we handle both with you.
Does the AI receptionist sound like a robot?
It sounds like a calm dispatcher. It asks the questions you would ask, quotes the rates you set, and hands off to a human whenever you tell it to. Listen to a sample call before you turn it on — and you can leave it on nights and weekends only.
What does card processing actually cost?
One rate, quoted up front on your plan, charged per transaction. No third-party gateway, no separate merchant account and no surprise statement fees. Payouts land the next business day.
Can I leave if it doesn't work?
Month to month, cancel anytime, and your customer and job data exports in one click. No contract and no exit fee.
Get started
Close every loop.
Setup takes an afternoon. The AI receptionist takes the night shift.
